Tuesday, May 21, 2024

WordPress 6.5 gains lastmod date for sitemaps files

WordPress version 6.5 now supports including the lastmod element within sitemaps files, which can help search engines understand which pieces of content are new or updated. This can help improve crawl efficiency for search engine crawlers and reduce server load on your website.

Lastmod. Lastmod is an element that you can add to your sitemap file that should represent the last time that URL was modified. Search engines do look at that date when processing your sitemap files for crawling purposes. In fact, Bing said last year it would rely more on the lastmod date for crawling purposes.

Gary Illyes from Google posted this news on LinkedIn saying, “The lastmod element in sitemaps is a signal that can help crawlers figure out how often to crawl your pages.”

He added:

“If you’re on WordPress, since version 6.5, you have this field natively populated for you thanks to Pascal Birchler and the WordPress developer community. If you’re holding back on upgrading your WordPress installation, please bite the bullet and just do it (maybe once there are no plugin conflicts). Don’t be like Gary and still run a version 2*. If you’re not on WordPress, try to populate it with the last significant modification date, where “significant” loosely means a change that might matter to your users and, by proxy, to your site.”

Fabrice Canel from Bing commented on that post, saying:

“A big shoutout to Pascal Birchler, Gary Illyes, Google, and the WordPress developer community for their fantastic contribution to WordPress version 6.5. The integration of the lastmod signal within sitemaps is a game-changer, offering for millions of web sites, great data insight about when their content is changing allowing to optimize crawling activities and ensuring content freshness in search engines.

For anyone reluctant to update their WordPress installation, consider this feature a prime motivator. The more websites implement lastmod in their sitemaps, the search engines — whether AI-driven or rules-based — will increasingly capitalize on this signal.

Complimentary, please adopt https://ift.tt/lOpHdz8 to take control of crawl and your SEO game with real-time indexing. The right setup is IndexNow (for real-time update) and sitemaps with lastmod (daily – catchup mode) to ensure comprehensive and fresh coverage.

Having better online visibility isn’t just about having a website. It’s about your latest content being found.”

Upgrade. Currently, about 21% of WordPress installs are using version 6.5, so it might make sense to double check to see if you are on that version if you want to improve crawl efficiency.

If you are not on WordPress, you can ask your developers how to get accurate lastmod dates in your sitemap files.



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Monday, May 20, 2024

Google CEO is ’empathetic’ to content creators Search has wiped out

We’re in a disruptive moment, according to Alphabet and Google CEO Sundar Pichai. Although he is optimistic that Google AI Overviews and Search will drive more traffic and engagement, that is zero comfort for the many content creators who have seen their websites obliterated by Google in recent months.

In a new interview, Pichai discussed concerns about Google hurting websites and businesses, as well as the future of Search, content and the web.

‘These are disruptive moments.’ Pichai was asked about concerns from publishers following the AI Overviews rollout announcement at Google I/O. He likened this AI shift to concerns around the transition from desktop to mobile and the introduction of featured snippets:

  • “I remain optimistic. … As a company, we realize the value of this ecosystem, and it’s symbiotic. If there isn’t a rich ecosystem making unique and useful content, what are you putting together and organizing? So we feel it.”
  • “But I understand the sentiment. It’s a big change. These are disruptive moments. AI is a big platform shift. People are projecting out, and people are putting a lot into creating content. It’s their businesses. So I understand the perspective [and] I’m not surprised. We are engaging with a lot of players, both directly and indirectly, but I remain optimistic about how it’ll actually play out.”

Doomed businesses. Pichai was asked specifically about two sites that have loudly complained about losing 90+% of their Google traffic, including HouseFresh and Retro Dodo.

  • “It’s always difficult to talk about individual cases, and at the end of the day, we are trying to satisfy user expectations. Users are voting with their feet, and people are trying to figure out what’s valuable to them. We are doing it at scale, and I can’t answer on the particular site…”
  • “It’s not clear to me if that’s a uniform trend. I have to look at data on an aggregate [basis], so anecdotally, there are always times when people have come in an area and said, ‘Me, as a specific site, I have done worse.’ But it’s like an individual restaurant saying, ‘I’ve started getting fewer customers this year. People have stopped eating food,’ or whatever it is. It’s not necessarily true. Some other restaurant might have opened next door that’s doing very well. So it’s tough to say.”
  • “You may be making a secondary point about small sites versus more aggregating sites… Ironically, there are times when we have made changes to actually send more traffic to the smaller sites. Some of those sites that complain a lot are the aggregators in the middle. So should the traffic go to the restaurant that has created a website with their menus and stuff or people writing about these restaurants? These are deep questions. I’m not saying there’s a right answer.”

Empathy. In an interesting moment, the tables were turned on Google, and Pichai was asked about how it felt when OpenAI transcribed over a million hours of YouTube videos to train GPT-4. The point being: Google is doing this same thing to millions of websites – taking their content, without permission, for profit. Pichai’s responses:

  • “Look, be it website owners or content creators or artists, I can understand how emotional a transformation this is. …”
  • “The way we have taken that approach in many of these cases is to put the creator community as much at the center of it as possible. We’ve long done that with YouTube. Through it all, we are trying to figure out what the right ways to approach this.”
  • “…yes, I understand people’s emotions about it. I definitely am very empathetic to how people are perceiving this moment.”
  • “Through this AI moment, over time, there’ll be players who will do better by the content creators that support their platforms, and whoever does it better will emerge as the winner. I believe that to be a tenet of these things over time.”

AI content and ranking. Google is in a unique position, where it helps generate AI content (via Gemini) that can be used to flood the web, with the goal of ranking in Search. Pichai said he thinks “using AI to produce content en masse without adding any value is not what users are looking for,” adding:

  • “Anytime you have these disruptive platform shifts, you’re going to go through a phase like this. I have seen that team invest so much. Our entire search quality team has been spending the last year gearing up our ranking systems, etc., to better get at what high-quality content is. If I take the next decade, [the] people who can do that better, who can sift through that, I think, will win out.”

AI Overviews. Pichai continues to push the idea that AI Overviews are increasing Search usage. Pichai called it “one of the most positive changes I’ve seen in Search based on metrics.”

  • “…In many cases, part of what is making people respond positively to AI Overviews is that the summary we are providing clearly adds value and helps them look at things they may not have otherwise thought about. If you’re adding value at that level, I think people notice it over time, and I think that’s the bar you’re trying to meet. Our data would show, over 25 years, if you aren’t doing something that users find valuable or enjoyable, they let us know right away. Over and over again we see that.”

While this may be true, it seems like it shouldn’t be true, as I discussed in Google AI Overviews: More searches, less satisfaction. Pichai also completely avoided two questions about whether Google will make any of this data public, so people can verify whether Google’s claims about AI Overview click-through rates and traffic are true.

A richer web. Pichai was asked what the web will look like in five years:

  • “I hope the web is much richer in terms of modality. Today, I feel like the way humans consume information is still not fully encapsulated in the web. Today, things exist in very different ways — you have webpages, you have YouTube, etc. But over time, I hope the web is much more multimodal, it’s much richer, much more interactive. It’s a lot more stateful, which it’s not today.”
  • “I view it as, while fully acknowledging the point that people may use AI to generate a lot of spam, I also feel every time there’s a new wave of technology, people don’t quite know how to use it. When mobile came, everyone took webpages and shoved them into mobile applications. Then, later, people evolved [into making] really native mobile applications.”
  • “The way people use AI to actually solve new things, new use cases, etc. is yet to come. When that happens, I think the web will be much, much richer, too. So: dynamically composing a UI in a way that makes sense for you. Different people have different needs, but today you’re not dynamically composing that UI. AI can help you do that over time. You can also do it badly and in the wrong way and people can use it shallowly, but there will be entrepreneurs who figure out an extraordinarily good way to do it, and out of it, there’ll be great new things to come.”

The interview. You can watch the interview or read the full transcript on some tech news rag.



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CBI Files Case Against Man For Online Sexual Abuse Of Minor Australian Girl

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Niche blogging in the new Google reality: 5 strategies to thrive or die

Niche blogging in the new Google reality: 5 strategies to thrive or die

If you are a niche blogger focused on building a site on which the majority source of your income is display ads from Google, 2024 has not been kind to you.

From Facebook to Reddit to X, the talk of the Internet in blogging has been the utter wasteland of decimated traffic patterns caused by Google updates. Thousands of blogs from every possible niche are down as much as 90% in traffic, with no recovery in sight.

How did we get to this point?

First, sites were hit with the September 2023 helpful content update (HCU). This continued with the double whammy of the March 2024 core update, which contained an evolved HCU classifier (now baked within other core algorithmic adjustments), along with a spam update that ran concurrently.

The last HCU update in 2023 was advertised by Google as impacting sites with identified unhelpful content. Those sites had a classifier assessed against them at the site-level causing rankings and visibility to plummet.

Usually, for recoveries to happen, impacted site owners must make dramatic changes to their site, content, UX and bottom-line quality. This allows the site-wide classifier to be removed and the site can then “bounce back.”

For those negatively affected by past HCU updates, data showed impacted sites suffered from a plethora of shared issues that, if corrected, should have resulted in sites bouncing back in 2024 when the classifier was again re-run.

However, when the new March core update was introduced, the previous HCU classifier had evolved, and Google retired that original algorithm and replaced it with multiple systems. These multiple systems were all designed to further assess the overall “quality and helpfulness of site content” as part of the main core update calculations.

Unfortunately, instead of seeing any recoveries for sites affected by the previous September HCU negative classifier, we have seen continued hammering of both existing sites and the addition of tens of thousands of newly impeached sites.

That loss in traffic also means a loss in ad income and for a content creator whose niche blog may be the sole source of income for their family, the effects have been devastating.

There has not been a week in 2024 during which I have not received at least one email from a blogger in dire straits, bemoaning the loss of their livelihood due to these recent updates.

Most ask the same question: “Is there hope of recovery, or should I pack it in and quit?”

The goal of this article is to provide some alternatives while we wait for Google to sort out its issues. I and other SEOs believe Google is “broken,” and this most recent update was overbroad and overzealous and did not improve search quality for the majority of queries.

Hopefully, some kind of rollback in the future is coming. 

But if it doesn’t, I am offering these strategies to put your efforts toward in 2024 to build new traffic sources and keep a blog alive as a viable income stream for you and your family.

Strategy 1: Recognize your zone of genius 

Introduced by author Gay Hendricks in his 2009 book “The Big Leap,” the zone of genius concept postulates that everyone has unique strengths that they should focus on within their business to achieve lasting success. All other areas are best delegated to third parties or qualified professionals.

The average blogger wears many hats. However, the need to do everything can lead to exhaustion, split focus and dashed expectations.

To overcome this, bloggers need to understand their strengths, invest time in those efforts and focus on letting go in other areas.

For example, I am personally terrible with accounting, so I do not keep my own books and I do not do my own taxes. I have professionals for that. It’s the same for email marketing. It’s not my zone of genius, so I rarely speak on the topic and have experts I consult when I have questions.

Instead, my zone of genius is in site auditing and live training of bloggers on accepted best SEO practices. And I spend the majority of my time weekly doing those two things at scale.

A great way to take a personal inventory of individual strengths and find your own zone of genius is to fill out a worksheet that breaks down the areas into competency zones. Here’s a simple Zone of Genius worksheet that is free to download. 

You may want to even go a step further and put a dollar amount next to the issues you like doing and those you do not. Each of us should have an idea of our hourly worth.

Now, apply that figure to those individual tasks. How much would you pay to get those non-enjoyable tasks done?

For example, if your time is worth $199 an hour and something that takes you eight hours can be done by someone else at half the price in half the time, that’s an investment most of us would make.

Understanding your zone of genius is imperative for content creators looking to build new channels for their blog and best invest their limited time and resources into processes and endeavors that will move their niche blogging efforts forward.

Strategy 2: Concentrate on social and non-Google traffic sources

It’s common for Google to be the top source of traffic for the average blogger. The downside is that when things go “wrong” with Google, the hit in traffic and income can be devastating.

Diversifying traffic sources is just smart business.

For the average blogger, the following are just a few of the viable traffic sources that should be prioritized in 2024:

Google can certainly feel like the only game in town for bloggers who lose half their income overnight.

However, investing time and energy into multiple channels above can result in solid returns. And in most cases, it’s easier.

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Strategy 3: Build up that email list

Email lists are incredibly underrated, yet they are one of the only blog assets you “truly” own. Although building up a quality email list takes time, those who do sign up tend to be fans who stay for the long term.

A quality email list can also result in steady traffic that converts at a very high ROI. For every $1 you invest in email, you could get $36 back, per Litmus research

Besides the increased traffic benefits of email, other benefits exist, including:

  • Building brand identity and awareness.
  • Driving sales and downloads.
  • Boosting other channels (driving fans to social media, reviews, etc.).
  • Collecting valuable data on your existing audience.

In my experience, most bloggers have the best success by initially signing up and building their list with a provider like Mailerlite that allows you to build up to 1,000+ people on your list before you start having to pay.

Once you decide which provider to use, consider investing in a quality self-taught email course to learn all the ins and outs of email marketing, including how to set up funnels and email triggers. 

You should also check out Mailerlite’s free guide, which covers everything you need to know to get started and build a decent list.

Strategy 4: Get an SEO or technical audit

Although Google has stated that there is “no fix” for a site that has been hit negatively be a core or other announced update, most SEOs will tell you that sitting on your hands is never a sound strategy.

Google provides site owners with some self-diagnosis guidance via the “Core updates and your website” help page. In particular, Google wants creators to fully self-assess their content to ensure that it is really helpful, reliable and people-first in its disposition.

This advice is focused on presenting a series of questions covering the areas of content quality, expertise and creating “people-first content.” The goal of these questions is to assist affected site owners who may have been focusing more on writing content for search engines and not their audience.

On the whole, though, these self-introspection questions are rarely enough for site owners to find and diagnose why Google would place a sitewide filter on their site for algorithmic consideration.

That’s when seeking out a professional audit should always be considered.

A quality SEO or technical audit can diagnose dozens if not hundreds of issues that can negatively impact how Google perceives a site.

As an experienced site auditor, I know that a site rarely gets hit by an update because of just reason X or reason Y. On the contrary, it’s usually the result of many issues covering content, site architecture, E-E-A-T considerations and much more.

Before you give up the fight, always consider investing in a second opinion from a qualified professional.

Strategy 5: Build up your personal brand

Online success is greatly tied to your perceived value by others. For niche creators, many times their personal identities and that of their blogs are intricately entwined. 

A solid, well-supported brand has many benefits that can propel a site to success online. 

For example, a blogger specializing in gluten-free recipes may be viewed as more trustworthy if he or she is an everyday sufferer of Celiac disease and has gone out of their way to obtain professional certifications that enhance their content to this specific audience.

However, to get to this point, niche bloggers need to invest in building up their own brands.

It starts with conducting a personal inventory of strengths and weaknesses.

  • What is it that you can do better than anybody else?
  • How is that reflected in your blog and your content?
  • Do you have unique credentials, experience, or accomplishments and are those visible on the blog and/or About Me page?

Next, construct those strengths into a brand identify that you can push across your owned media, your blog, your social interactions and more. How do you want to be perceived by those around you?

Jeff Bezos, the founder of Amazon, is famous for saying, “Your brand is what other people say about you when you are not in the room.” What do you want that message to be?

Finally, promote your brand messaging in everything you do. Be helpful in groups, conduct masterminds and use both your owned media (your social accounts) and earned media (podcasts, interviews) to get your message out widely.

In the end, the goal of any content creator should be to project awesomeness in everything we do, so much so that Google would be embarrassed not to list you or your blog competitively in search.

Blogging is a marathon, not a sprint – don’t stop your race early

Every site, at one time or another, gets hit by a Google update or suffers a setback that stops their forward progress cold. But that doesn’t mean we pack in the blog.

Failure can be a great pillar of long-term success. It can teach you what works and what does not, and more than anything, it can teach you the value of perseverance. 

If you are a blogger who has been devastated by these recent Google updates, the world can seem very dreary and unforgiving. But there is hope and other traffic-building opportunities you can pursue while waiting out possible changes in the SERPs.

Take these strategies to heart and remember one thing: run your own race. Comparison is the thief of joy. 

Do what is best for you and your blog, not what others would have you do. Do that and the only real mistake you can make is not trying. Good luck out there.



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How to generate SEO content ideas with the Value Proposition Canvas

How to generate SEO content ideas with the Value Proposition Canvas

The Value Proposition Canvas is a tool designed to help businesses create value for their customers.

Typically, this relates to products or services. However, I have found the framework incredibly useful for content ideation, with customer fit and value at the heart of the process (as it should be). 

To help you put this into practice, take a copy of this templated worksheet and use it each time you need to generate some more ideas. 

Clarifying your SEO approach

This article continues my recent series on SEO strategies, SEO planning, using generative AI to help with SEO and how to create helpful, people-first content. Reading those first (or later) would help, but it is in no way essential. 

The idea I am pushing here is that most of the talk and content around SEO strategy is not actually about strategy but is focused on tactics and planning.

Strategy and planning are not the same thing.

  • Strategies are the long-term ideas and goals.
  • Tactics are the short-term moves you make to gain an advantage. 

The combined goal of these articles is to give you a clear path from strategy to tactics and help you document that path in a simple plan. 

Why write content for Google in 2024?

Despite the popularity of social media, the buzz around AI and some game-changing algorithm updates, Google is still the primary source of website traffic.

Google sends up to 70% of all referral traffic while everyone else picks up (or gives out) the scraps.

For context, Facebook, the highest traffic source social network, sends about 3% of traffic, so it is small beans compared to Google. 

The long and short is that Google is still the biggest driver of website traffic and by a good measure. 

Introduction the Value Proposition Canvas (VPC)

The Value Proposition Canvas (VPC) was developed by Dr. Alexander Osterwalder to help businesses create a strong fit between products and the marketplace. 

The framework is designed to help businesses create successful products and services by focusing on the customer’s needs. It’s covered extensively in Strategyzer’s book “The Value Proposition Design.” 

The general idea is that:

  • Businesses design new products and services every day 
  • The majority of these fail miserably 
  • Focusing on what matters to the customer helps you succeed

The Value Proposition Canvas helps fix this for products and services by ensuring they are created to address customer goals, pains and jobs. The canvas then helps you get “fit” between your products and services and what your customer really needs. 

The canvas has two main areas, each divided into three sections.

  • Value proposition
    • Products and services 
    • Gain creators
    • Pain reliever
  • Customer segment
    • Gains 
    • Customer jobs 
    • Pains 
The Value Proposition Canvas

This is a simple visual tool to help you work through the customer, detailing jobs, pains and desired gains on the right-hand side (customer segment). 

Then, you fill out your value map by mapping products and services to the customer jobs and detailing how these relieve pains and create gains for the customer. 

Using the Value Proposition Canvas for content ideation and SEO

As SEOs and content marketers, we can leverage this approach in the age of helpful, people-first content as we seek to map value-based solutions to prospective customers’ searches. 

As with much marketing, the magic is in the process. There is little here that you probably don’t already know on some level, but the process helps to bring all this hidden knowledge to the surface and articulate it in a way that supports content ideation. 

Simply put, the Value Proposition Canvas approach forces us to imagine our customer segments’ mindsets and rationally think things through. 

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Follow these steps to generate high-value content ideas for your customers’ needs and wants. 

Step 1: Become the customer

Download the template and walk through these steps:

Customer segment

Identify a customer segment that you want to profile. This can’t be just anyone or everyone; you must narrow it down to talk to a specific segment, so please don’t skip this. 

List customer jobs

Customer jobs are the functional, social and emotional tasks customers are trying to perform, problems they are trying to solve and needs they wish to satisfy.

Examples:

  • Functional jobs: Mow the lawn, eat healthy, write a report.
  • Social jobs: Dress well, make social media posts, publish blog posts.
  • Personal jobs: Enjoying life, personal growth, feeling secure, safety.

List customer pains 

Pains are aspects of customer jobs that make the customer’s life difficult. These can include time spent, technical issues, or not getting the right results. 

Examples:

  • Undesired outcomes: Something annoying, dull, or does not work.
  • Obstacles: Anything that gets in the way of success (time, money, etc.).
  • Risks: Things that may go wrong like fines, non-compliance, issues, etc.

Note: The template includes questions to help identify customer pains. 

List customer gains

Gains should describe the outcomes and benefits you are looking for with your content.

Gains can be focused on business, reputation, utility, social or whatever is most relevant for your customer. 

Examples:

  • Required gains: Leads, sales, profit, customers, etc.
  • Expected gains: Traffic, exposure, Google rankings, customer attention.
  • Desired gains.
  • Unexpected gains: Viral potential. 

Note: The template includes questions to help identify customer pains. 

Example: New kitchen customer

In this example, we have filled out the customer’s jobs (yellow), pains (red) and gains (green).

  • Customer segment: Homeowners looking to refurb their kitchens. They have a limited budget and are unsure how to do this without breaking the bank. 
The Value Proposition Canvas - Become the customer

Step 2: Ranking jobs, pains and gains 

Once you have your list of jobs, pains and gains, another essential step is to organize things by priority and opportunity. 

  • Job importance: Rank jobs by the most important to the customer.
  • Pain severity: Rank pains by how extreme and problematic they are.
  • Gain relevance: Rank gains by how essential they are in the customer’s eyes.

This helps you prioritize content development efforts and ensures that any content created speaks the customer’s language. 

The Value Proposition Canvas - Ranking jobs, pains and gains

Step 3: Value-driven content plan 

By following this process, you get into your customers’ mindset and now clearly understand your target customers’ objectives, problems and desired outcomes (gains, pains and jobs). 

You can now start filling out the template’s value side with content ideas. 

Content ideas

Here, we replace products and services from the standard Value Proposition Canvas and replace it with content ideas. 

The content ideas will be mapped to the jobs, pains and gains. 

  • Content to help with customer jobs 
    • Create tutorials, step-by-step guides, or comprehensive reviews. These help your audience tick jobs off their list. 
    • For instance, “How to change your kitchen cupboard doors” could help a customer looking to refresh their kitchen but does not have a huge budget! 
    • Generally, this will be product – and service-oriented and the content closest to purchase. 
  • Content to alleviate pains 
    • Your content should address the challenges that the audience faces. 
    • For example, if the audience wants to change their kitchen doors but is unsure how to fit them, create guides showing how to measure, detach and install the new doors. 
  • Content to amplify gains
    • We seek to create content ideas that map to your customers’ goals. 
    • This could be case studies of previous kitchen renovations, style guides, or the latest appliances. 

Populate your ideas in the SEO Content Value Proposition template

Formats

When thinking about your content, remember that modern SERPs are varied and will often feature articles, videos, page features and much more. 

Content formats in the SERPs

Content and conversion fit

Our goal here is to create value for the customer with our content.

We do that by understanding the customer and creating content that helps them achieve their goals. 

Simple example 

It is useful to simplify this as much as possible so you can clearly understand and articulate it to people in your team. 

For a business selling kitchens to budget-conscious customers:

  • Customer jobs: Setting up a functional kitchen within a tight budget.
  • Pains: High costs of kitchen units, complexity of installation and high energy consumption.
  • Gains: Affordable pricing, easy installation and long-term cost savings.

You then map content ideas to this improved understanding of your customer. 

Some value-based content ideas include:

  • Product and service content: 
    • Benefits of modular kitchen units.
    • Save money with DIY kitchen installation kits.
    • The best energy-efficient appliances. 
  • Pain relievers: 
    • What is the best way to finance a kitchen?
    • Learn from the pros with a free kitchen consultation.
  • Gain creators: 
    • Understanding kitchen guarantees.
    • The most popular layouts for modern kitchens.
    • Space-saving solutions for small kitchens.

There is nothing complicated here. Rather, this is just a framework for thinking about content ideas from the perspective of your ideal customer segments so you can focus on their needs and deliver maximum value. 

Common mistakes and problems

Remember, this is an ideation process. By its very nature, it is a creative endeavor, so it works best in a team setting. That said, if you are a lone gun, you can easily integrate AI tools into your SEO content planning to act as your assistant. 

Common problems we see include:

  • Too broad a customer profile. Get specific! 
  • Remember to include social and emotional jobs. We buy with emotions, not logic.
  • Not going into enough detail about your jobs, pains and gains.
  • Not connecting the dots between jobs, pains and gains.
  • Specifying content ideas just as the opposite of vague jobs, pains or gains.

Generate SEO content ideas that resonate with your audience

With SEO difficulties and costs spiraling, focusing on customer value to maximize returns from content marketing efforts is crucial.

To get results from SEO in 2024, all the planets must be aligned. Your website SEO has to be perfect, your content has to be aimed squarely at your customer’s needs, and you must measure your SEO results carefully. 

The Value Proposition Canvas brings structure to the often chaotic and unpredictable task of generating content ideas. Done well, this will help you get in front of your prospective customers as they research their problems. 

Hopefully, this process helps you start with a solid foundation of content ideas that truly help, support and resonate with your target audience. 



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Being position-less secures a marketer’s position for a lifetime by Optimove

On March 20, 2024, the Position-less Marketer was introduced on MarTech.org and my keynote address at Optimove’s user conference.

Since that initial announcement, we have introduced the term “Position-less Marketer” to hundreds of leading marketing executives and learned that readers and the audience interpreted it in several ways. This article will document a few of those interpretations and clarify what “position-less” means regarding marketing prowess.

As a reminder, data analytics and AI, integrated marketing platforms, automation and more make the Position-less Marketer possible. Plus, new generative AI tools like ChatGPT, Canna-GPT, Github, Copilot and DALL-E offer human access to powerful new capabilities that generate computer code, images, songs and videos, respectively, with human guidance.

Position-less Marketer does not mean a marketer without a role; quite the opposite

Speaking with a senior-level marketer at a global retailer, their first interpretation may be a marketer without a role/position. This was a first-glance definition from more than 60% of the marketers who first heard the term. But on hearing the story and relating it to “be position-less” in other professions, including music and sports, most understood it as a multidimensional marketer — or, as we noted, realizing your multipotentiality. 

One executive said, phrasing position-less in a way that clarified it for me was “unlocking your multidimensionality.” She said, “I like this phrase immensely.” In reality, the word we used was “multipotentiality,” and the fact that she landed on multidimensionality is correct. As we noted, you can do more than one thing.

The other 40% of marketing executives did think of the “Position-less Marketer” as a marketing professional who is not confined or defined by traditional marketing roles or boundaries. In that sense, they are not focused only on branding or digital marketing; instead, they are versatile and agile enough to adjust to the new conditions created by the tools that new technology has to offer. As a result, the Position-less Marketer should be comfortable working across channels, platforms and strategies, integrating different approaches to achieve marketing goals effectively.

Navigating the spectrum: Balancing specialization and Position-less Marketing

Some of the most in-depth feedback came from data analytic experts from consulting firms and Chief Marketing Officers who took a more holistic view.

Most discussions of the “Position-less Marketer” concept began with a nuanced perspective on the dichotomy between entrepreneurial companies and large enterprises.

They noted that entrepreneurial companies are agile and innovative, but lack scalability and efficiency. Conversely, large enterprises excel at execution but struggle with innovation due to rigid processes.

Drawing parallels, many related this to marketing functionality, with specialists excelling in their domain, but needing a more holistic perspective and Position-less Marketers having a broader understanding but needing deep expertise.

Some argued that neither extreme is ideal and emphasized the importance of balancing specialization and generalization based on the company’s growth stage and competitive landscape.

They highlight the need for leaders to protect processes while fostering innovation, citing Steve Jobs’ approach of creating separate teams to drive innovation within Apple. They stress the significance of breaking down silos and encouraging collaboration across functions, even if it means challenging existing paradigms.

Ultimately, these experts recommended adopting a Position-less Marketing approach as a competitive advantage in today’s landscape, where tight specialization is common. They suggest that by connecting dots across different functions, companies can offer unique value to customers. However, they caution against viewing generalization as an absolute solution, emphasizing the importance of context and competitive positioning.

These marketing leaders advocate for a balanced marketing approach that leverages specialization and generalization to drive innovation and competitive advantage while acknowledging the need to adapt strategies based on industry dynamics and competitive positioning.

Be position-less, but not too position-less — realize your multipotentiality

This supports what was noted in the March 20th article: to be position-less, but not too position-less. When we realize our multipotentiality and multidimensionality, we excel as humans. AI becomes an augmentation.

But just because you can individually execute on all cylinders in marketing and perform data analytics, writing, graphics and more from your desktop does not mean you should.

Learn when being position-less is best for the organization and when it isn’t. Just because you can write copy with ChatGPT does not mean you will write with the same skill and finesse as a professional copywriter. So be position-less, but not too position-less.

Position-less vs. being pigeonholed

At the same time, if you are a manager, do not pigeonhole people. Let them spread their wings using today’s latest AI tools for human augmentation.

For managers, finding the right balance between guiding marketing pros to be position-less and, at other times, holding their position as specialists and bringing in specialists from different marketing disciplines will take a lot of work. We are at the beginning of this new era. However, working toward the right balance is a step forward in a new world where humans and AI work hand-in-hand to optimize marketing teams.

We are at a pivot point for the marketing profession. Those who can be position-less and managers who can optimize teams with flawless position-less execution will secure their position for a lifetime.



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